This SKU is Veritas Essential Support only. Contact customer service through the Sales Support Desk (x35555). The license and combo skus as well as the media will process through EDI and the maintenance only skus will be placed on backorder for the buyer to audit and order manually.ĭata Capture: You must fill out the Additional Order Information Screen in JDE.Ĭlick here for an estimate of how long it will take the order to be fulfilled. Maintenance only skus need to be keyed on an SD. If further assistance is needed please contact the Veritas Renewal team at 86 or Key as: SO for license and combo skus as well as media. The proof of purchase information can be found on the customer’s renewal letter from Veritas. The Proof of purchase information that is required to process these orders is the VIP Customer Number or Agreement Number AND the Original Veritas Order Number(s) and Reference Number(s). Please note: if this is a Maintenance-only sku, then it will require proof of purchase from the original license order. Small & Medium Business less than 2000 employees.Enterprise Business more than 2000 employees.
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